Support Worker

Package Description

Job Title: Children’s Residential Support Worker 

Location: Merthyr Tydfil, Rhondda Cynon Taff

Salary: £25k - £26.5k per year + additional £3,000-£6,000 per year for sleep-ins 

Hours: Full-time, 39 hours per week  

Driving Requirement: Full UK Driving Licence is required 

About Us: Keys Group is a leading provider of innovative care and education services for children and young people with complex needs, emotional, and behavioural difficulties. Our mission is to make every day extraordinary for the children we support, believing in their potential and helping them achieve it. 

The Opportunity: We are experiencing continued growth within our EPIC team and are seeking full-time superheroes to join our amazing, supportive team in Nottingham. As a Children’s Residential Support Worker, you will play a crucial role in delivering outstanding care and support, helping young people lead happy and fulfilling lives. 

Many of our regional and service managers started as support workers and have successfully climbed the Keys ladder – and we are committed to supporting you to do the same! 

Key Responsibilities: 

• Provide a safe, caring, and loving home environment for children and young people 

• Act as a positive role model to meet their everyday living needs. 

• Participate in fun activities and outings such as football, PlayStation, cycling, and baking. 

• Encourage and share hobbies and interests. 

• Perform household tasks such as cooking and cleaning. 

• Offer emotional and physical support to help children reach their full potential in sometimes challenging situations. 

• Build friendships and trusting relationships. 

• Empower young people to make decisions about their lives. 

 Requirements: 

• The ability to relate well to young people, share interests, provide encouragement, and actively participate in activities. 

• A full UK Driving Licence is essential. 

• Over the age of 21  

• Naturally caring, flexible, and resilient with a keen interest in the lives of young people. 

• Great communication skills, positivity, and energy. 

• Flexibility to work shifts and sleep-ins. 

Benefits of joining Keys Group  

• Real Progression Opportunities  – Let us invest in you and level up your career 

• Competitive Salary: We offer the Real Living Wage as a minimum. 

• Enhanced Pay Scales: Recognise both qualifications and experience with higher pay rates 

• Family Support: Enhanced company maternity and paternity pay. 

• Rewarding Job - Full of variety and enjoyment. No two days are ever the same 

• Supportive Management -  regular supervisions and appraisals to ensure you are enjoying life at Keys Group 

• Regular Team Meetings – Include and contribute your ideas towards the progression of the service and have your voice heard 

• Funded Qualifications – We fully fund and support you to obtain a range of QCF’s opening up further career opportunities and extra pay 

• Paid Training – Get paid to enrol in our sector leading training and level up your career 

• Full Induction Program: Comprehensive introductory training to set you up for success. 

• Free Meals – Enjoy complimentary meals during your shift 
  Amazing Discount Schemes - You'll have access to both the Hapi App & a Blue Light Card which give you incredible discounts at high street retailers, days out, gifts, holidays - even when buying a car 

• NEST Pension Scheme: Secure your future with our pension plan. 

• Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone 

• Staff Referral Scheme – earn up to a generous £500 for referring a friend to join our team at Keys Group 

• Generous Annual Leave: 28 days of annual leave, including Bank Holidays entitlement  
  Free Enhanced DBS Check: We cover the cost of your enhanced Disclosure and Barring Service check. 

 We look forward to welcoming you to our team! 

Safeguarding Commitment: Keys Group is committed to safeguarding and promoting the welfare of everyone in our care. This post is subject to an enhanced DBS check. 

Equal Opportunities: Keys Group is an equal opportunities employer and encourages applications from all sections of the community. 

*(£12.00 - £12.70 per hour)  

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